The staff is friendly and helpful, the facilities are clean, the beds are comfortable, there's climate control, a variety of TV channels, and a cozy seating area in the room; the bathroom includes a nice bathtub.

The staff were fantastic-very helpful and friendly.The ryokan itself was very atmospheric and everything was well thought out

The location is marvellous, 1 mile from Zenko-ji Temple. The staff are all GREAT. Will be returning here soon, I thoroughly enjoyed the stay.

Personnel was good and charming!

japanese-style triple room included central heating, tv with satellite channels, and a seating area. the bed was soft and the food was appetising.

The rooms here come with traditional robes, tatami mats, and a personal sink, located conveniently near a temple and an art gallery.

It was a pleasant stay at a traditional style Ryokan. Staff was very friendly and the location is excellent. The building is very old and charming but the ammenities are a bit dated and worn; not a deterrent just a heads up. Had a great night sleep and an excellent breakfast!!!

Very nice and beautiful ryokan, with a strong atsmosphere. The women bath was really beautiful and a real onsen. Location is very good near the temple (main attraction of Nagano), and not far from the JR Station. We liked the town, not very much to see except the temple but the main street gave us "good vibes". I recommand the ryokan.

Amazing staff and the perfect spot on a charming shopping street. the food here is top-notch 🍴. the whole experience was super cozy and comfortable.

Great and brilliant location, a few steps away from everywhere. A huge variety of tourist attractions close to the hotel, like a temple and a gallery. Nice rooms and hypo-allergenic pillows. The view from the window to mountain.

Made to feel very welcome loved the traditional japanese experience local restaurants excellent

This place is absolutely mind-blowing! The rooms are super cozy and spacious, and the hosts are the friendliest people ever. The location is perfect, right by Zenkoji Temple. Don't miss the jaw-dropping Japanese breakfast! The interior and atmosphere are so nostalgic and relaxing, it's like stepping back in time. And the onsen? Fabulous! Plus, the owners go above and beyond to make your stay unforgettable. Hands down one of the best places I've ever stayed!

Everything was nice, including very very helpful and extremely friendly staff. Japanese-style twin room was well-designed and big had hypoallergenic pillows. I think the hotel was wonderful old, will come back.

a very personal experience - the owners were genuine people (little english, but able to communicate enough to get by) and wanted to see you happy with your stay. brought tea and sweets to room after check-in. bath facility was hot and very relaxing. totally traditional experience (be prepared for lots of stairs) - with an amazing set-up. close (walking) to Zenko-ji and many local shops and restaurants. a bus stop is just outside door (100 Yen from Nagano Station).

nothing - if you want a true Japanese experience, this is a must stay (regardless if backpacker, family, etc).

The room provided access to a common hot bath, and the hotel's location was conveniently close to Zenshoji Temple, an art gallery, a museum, and various shops.

I loved the Ryokan, very authentic Japanese accommodation. The family who ran it were very friendly and helpful and very hospitable. It was great value for money and close to Nagano central and also the temple so an easy enough walk or bus trip everywhere. A nice quiet place, only downside is shared facilities but we never noticed. Would definitely recommend it to my friends and would definitely stay again.

Only downside for some might be shared facilities but the Ryokan doesn't take too many guests so you don't really notice it, we had the bathrooms and toilets all to ourselves mostly.